Privacy Policy

AGN Grass, located at Industrieweg 14 8071 CT Nunspeet, is responsible for the processing of personal data as reflected in this privacy statement.

Contact details:
Industrieweg 14
8071 CT Nunspeet
+31341759252

Caroline Mari Mulder is the Data Protection Officer of AGN Grass.
He/she can be reached at caroline@kunstgrasveluwe.nl

Personal data we process
AGN Grass processes your personal data because you use our services and/or because you provide these data to us yourself. Below is an overview of the personal data we process:

– First and last name
– Address details
– Telephone number
– E-mail address
– Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
– Location data
– Data about your activities on our website
– Internet browser and device type

Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data on website visitors younger than 16 years old. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in their children’s online activities to avoid collecting data on children without parental consent. If you are convinced that we have collected personal data about a minor without such consent, please contact us at info@agngrass.com and we will delete this information.

For what purpose and on what basis we process personal data
AGN Grass processes your personal data for the following purposes:
– Sending you our newsletter and/or advertising folder
– Calling or e-mailing you if this is necessary to carry out our services
– Inform you about changes to our services and products
– To offer you the opportunity to create an account
– To deliver goods and services to you
– AGN Grass analyses your behaviour on the website in order to improve the website and tailor the range of products and services to your preferences.
– AGN Grass tracks your surfing behaviour on various websites so that we can match our products and services to your needs.

Automated decision-making
On the basis of automated processing, AGN Grass does not make any decisions about matters that could (significantly) affect individuals. These are decisions that are made by computer programmes or systems, without any human being (e.g. an AGN Grass employee) being involved. AGN does, however, take the decision manually whether someone is allowed to create an account on the website.

How long we keep personal data
AGN Grass does not retain your personal data for longer than is strictly necessary to realise the purposes for which your data are collected. We use the following retention periods for the following (categories of) personal data: 5 years.

Sharing personal data with third parties
AGN Grass only discloses to third parties and only if this is necessary for the performance of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use
AGN Grass uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone the first time you visit this website. AGN Grass uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimise it. In addition, we place cookies that track your surfing behaviour so that we can offer tailored content and advertisements. On your first visit to our website, we already informed you about these cookies and asked your permission to place them. You can opt out of cookies by setting your internet browser to stop storing cookies. You can also delete any information previously stored via your browser settings. For an explanation, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

Do you want to revoke your consent? Click here Revoke consent

Viewing, correcting or deleting data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your possible consent to data processing or object to the processing of your personal data by AGN Grass and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organisation named by you. You can send a request for inspection, correction, deletion, data transfer of your personal data or a request to withdraw your consent or object to the processing of your personal data to info@agngrass.com. To make sure that the request for inspection is made by you, we ask you to send a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. AGN Grass would also like to inform you that you have the option of submitting a complaint to the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data
AGN Grass takes the protection of your data seriously and takes appropriate measures to counter abuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you feel that your data are nevertheless not properly secured or there are indications of abuse, please contact our customer service or via info@agngrass.com.